Cost Analysis

In the day to day chaos of running your business it is not always easy to find the time or staff to carry out an audit and assessment of costs. 


Yet the smallest of changes can have a dramatic impact on your bottom line – in notional terms, someone’s salary or the marketing budget could be covered by savings achieved. A full assessment could be significantly greater.


Please consider the following:

  • How often do you check that you are on the best call tariffs?
  • When did you last review WAN and Internet connectivity costs?
  • Do you still use ISDN?
  • Do you know if you have the right number of lines?
  • What is the most cost efficient means of communication for your business?
  • How is your contact centre performing?
  • How many calls are being lost and should more staff be made available to cover them?
  • What is the cost of calling mobile phones? Can it be reduced?
  • What are your support costs? Can they be reduced?
  • Do you have people who travel abroad a lot? Are they expensive to maintain?
  • Have you thought about the power consumption of multiple PBX and server cabinets?

We can advise and report on a number of tried and tested cost reduction methods, which will often lead to better performance from employees as well

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